Frequently Asked Questions
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The best way to place in order is to inquire through the contact form on my website. Another way to inquire is by sending me a DM on Instagram @sunday_stitches. I check both frequently and will get back to you as soon as possible!
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My typical turnaround time for standard embroidery items is 3-4 weeks. For custom embroidery orders, my turnaround time varies based on the project.
If you need your order sooner, please inquire for rush and expedited options.
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I am located in Dallas, TX. For customers providing items to be embroidered, you can either drop items off directly to me or ship your items.
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I currently only offer shipping within the U.S.—shipping costs are calculated upon completion of each order. Once I have shipped your order, you will receive a tracking link.
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Since all embroidery items are custom-made, I do not accept returns or exchanges or offer refunds.
Please double-check that all details (spelling, sizing, colors, design, placement, etc.) are correct when placing your order. If there is an error on my part, I will gladly work with you to make it right.
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Sunday Stitches is not responsible for lost or stolen packages once they've been handed off to the carrier. If your package gets lost, I recommend contacting the shipping provider directly using your tracking number.
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All items are carefully inspected prior to shipment to ensure quality. If you receive a damaged or incorrect item, please contact me within 7 days of delivery to determine a solution.
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I want you to love your embroidery purchase! If you are unhappy with how your embroidery turned out, please contact me within 7 days of delivery. While custom embroidery purchases are not eligible for returns or refunds, I will try my best to find a solution.
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Yes! Bulk pricing is available for larger orders. Pricing varies depending on the item, quantity, and embroidery design. For orders of 10+ pieces, please reach out for a custom quote.
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Yes! I can embroider logos, handwriting samples, sketches, etc. Inquire for more details. Digitization fees will apply.